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"Just wanted to give a big thanks to your service dept. Saturday the 26th as I was headed to Daytona with my wife, I had tryed to start my bike in the morning and the battery was shot from the cold, I saw your billboard and pulled off rt95 and into your parking lot , one of your service guys came out to see what the problem was in the rain. he had me back into the ramp area, From that point Bob Kretzscmar took over and in 1 hr he had the electric system looked at and a new battery put in, and we were on our way. The young boys helped load my bike and starp it down. Bob did a great job and stayed on the job to see it through quickly. Thanks so much. John Cates, Mansfield ohio"
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| By: John Mansfield,OH |
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"i got off work on a friday evening and my wife says lets go to florida . but it was to cold to ride so we took the car and had no idea i would buy another bike but did. i have a 07 ultra and they had a 93 electra classic and the price and serv was outstanding. so that evening i rode it daytona stayed the night and the next morning left out for wva everything was good till charlote nc and the temp droped to 30 and then at bluefield va it was 28 with snow on both sides of road and icey spots. it was 70 at daytona and 28 at home. that was the biggest temp change(730 miles) but the service made it worth while. i have bought harleys at 3 different stores in 3 different states and this is by far the best. you all keep on keeping on Thanks and a special thanks to fran"
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| By: James Gilbert,WV |
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"I took my '08 Softail Custom in for a standard service on 1/23.
During the service, I had the front tire inspected for cupping. It was
noted and replaced without question. During a battery check, my seat had an attach sleeve that would not turn loose, just kept spinning in place. It caused the seat to be slightly damaged in order to remove it, not the tech's fault. Your service managers and tech searched left over parts and found a new seat left over from a customer upgraded delivery and put it on my bike without charge. To me this was a very typical expectation of the OP staff. My wife and I have purchased 4 units thru this particular dealership since 2002 for these same courtesies and customer services. My
wife and I have nothing but praise for this staff because of their
willingness to keep us on a safe ride and be satisfied with the sale and service. As hokie as it sounds, the OP staff deliveries service after the sale and I let other riders know of our experiences. Please pass this along to all personnel from Rich G. in sales, Charley in parts and both John and Rick in service."
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| By: Tim ,XX |
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"I went to the Orange Park store to complete my "passport" for the H-D Tour 2009. I was greeted by Michelle. Michelle was wonderful. She was friendly and most helpful.
I went to another Harley dealer to acquire its stamp Well, the employees there were not helpful. They refused to follow the rules of the H-D Tour 2009 contest. My treatment there was in stark contrast to wonderful treatment I had received at Adamec.
I called Michelle. I explained to her what happened and she immediately went to work on my behalf. She contacted a person from the Florida Harley Dealer’s Association. She contacted the people at the other dealership by telephone and she sent emails to them to inform them about the rules of the contest.
TALK ABOUT GOING ABOVE & BEYOND THE CALL OF DUTY!
Thanks to Michelle, I completed the "passport." She is the best!
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| By: Patrick Bradenton,FL |
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"Regency Service While I thought that the service I had received over the past five years from the staff of Adamec Regency Harley Davidson was exceptional, it pales in comparison to the new heights they have risen to in an effort to achieve customer satisfaction. I can not imagine a request that could be made that any member of the staff would not go out of their way to accomplish. From the front of the building to the back parking lot every single employee displays a willingness to serve. What is of greater importance is those efforts toward service are not limited to individual areas of expertise. Need a special part someone will find it, need a rare item of clothing it will be hunted down, having trouble with a car battery don’t worry if you are near the Regency location you have a friend. If repeat business is as a result of customer service, then the team at Regency will insure a long and prosperous business even in these trying financial times. Please convey my sentiments to management as I will certainly do so to potential customers."
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| By: William Jacksonville,FL |
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""How was my experience"? to make it simple, IT WAS FANTASTIC. I was there because my daughter had backed up over my 2009 FLHT a few days before Biketoberfest, This was a special Biketoberfest for me that was to include a visit from my brother who I had not seen in over ten years. I took my bike in to your service department (Bay Meadows) and Bob (unsure of his last name I just call him Brooklyn Bob) knew that because of the damage sustained to the bike that all the parts would not be there on time for a complete repair. He managed to make the bike road worthy and ready to ride in time for Biketoberfest. I made it to the reunion with my brother and we had a blast. It was definitely one for the books. The following week Brooklyn Bob called me to let me know the rest of the parts where in and that the rest of the repairs could be completed. It is that kind of service that makes me want come back for more as well as recommend your service department to others. I relayed what Brooklyn Bob did for me to my brother and his friend Kenny (both rode down from New York) and they stated that there was no way the dealers in New York would do that. So as far as the service department goes its guys like Brooklyn Bob who can make or break a dealer. He is a treasure to behold for Adamec Harley Davidson. Thank You for your time and may you and all those you know have a Happy Holiday Season. Sincerely, Alan J Abbott United States Navy-Retired"
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| By: Alan Jacksonville,FL |
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"I just purchased a 2005 Dyna FXDX from this dealership and it was the single most pleasent buying experience I have ever had and I have bought more vehicles than I care to talk about. Beginning with Rich in sales and then "Big John" in service and Toni in accessories and Steve in Finance and finally Greg the salemen who took the Bike I bought in on trade they all worked together to make my buying experience a pleasure. Adamec of Orange park is truely a class act all the way. Thanks folks it was a pleasure. See ya on the road. John"
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| By: John Jacksonville,FL |
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"I just had my 25,000 mile check up on my Dyna Wide Glide at Regency. I just wanted to take the time, to let the Adamec dealership know. What a great job of customer service Mr. David Disbrow has given me over the last two years. When I come in, I'm called by my first name. How can I help you. Just what is it we can do for you. In todays world where everybody is a number. The faces change at the bank so often. You could go there for twenty years and they never really know you. But, when I come to Adamec Regency Harley-Davidson. Mr. Disbrow makes me fell just like family. I can not tell you how much this is appreciated. This is the kind of service, with great attention to detail that will keep me coming back. Mr. Disbrow shows great pride in his work and is an wonderful asset to the Adamec Motorcycle family. My personnel thanks to you.
Very Respectfully,
Mr. Michael H. Rock "
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| By: Michael Jacksonville,FL |
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"Once again the customer service received by myself .today reaffirms that I could never be happier than being with this store. Tony, Carol make you feel you are part of the Ademec family. In fact, everyone at this store from the service, parts and sales go out of their way to see that you are a satisfied customer and this is what keeps me and family coming back."
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| By: Albert jacksollenvi,FL |
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"On 09/11/09 at 10:44 am Shawn Okonski helped me identify what parts were needed to repair my kick stand for my 99 Night Train. Shawn obviously picked on the fact that I am a novice at bike riding and/or bike repair. Shawn went out of his way to help me find what I was needing without making feel like an idiot. He even went out to my bike to help figure out what I needed. After figuring out what was needed, we went back into the Parts Department and looked up the parts. He wrote down all the part numbers and discovered that the main part that I needed was not in stock, but it was on a stock order that had arrived but was not received or put away as of yet. He saw my despair that I would have to wait. So, he took it upon himself to go find the part in the box and hooked me right up I am a General Parts Manager at a local forklift company and wish I had more employees like Shawn. My invoice number was 128977 and customer number 44239. Please feel free to contact me anytime. Say a "Thanks" to Shawn for being so helpful."
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| By: Charles D. Jacksonville,FL |
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"I would like to thank Rick, John and Jan at the Orange park Harley service dept. I came in to buy some new tires prior to a Key west trip with my wife, got them installed and went home to get things ready, we were leaving the next day. I noticed a small problem with the fit and took the bike back to have them look at it, they fixed the problem (very minor) I also expressed concern about the oil and didnt know when the last time it was changed. Rick took my call, calmed me down told me he would see me right away. I put the bike on a trailer and got there as fast as i could, they fixed the problem with the tire, changed all the fluids and got me outa there with time to get my wife and get on the road. Not to mention a mind blowing price, they all went over and beyond what i expected from any dealer and they really took care of me. I am a very picky and hard to please customer, always on the look out for poor service and i am now a dedicated and loyal customer of the Orange Park Harley service dept thanks again to Rick, John, Jan and even Jennifer. This might not mean much to other people, but my wife and I had the best vacation in our 21 years of marrage in Key West, we are also proud to say we rode down and back on our Soft tail Night Train. I believe it would not have been possiable with out the service dept's care for thier customers. Thank you for every thing."
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| By: dean middleburg,FL |
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"I just want to say a great thanks to Dave, Bob, Sal, Ed, & Brad. I was there Saturday to have some work done on my bike and every one of these people greeted me by name and shook my hand. I had a lot of questions of Brad and Sal and they showed great patience in answering all of my questions. They all make me and my wife Robin feel like family every time we come in the store. Please pass this along to all that matter and thank all of these great representitives of your business. Chris Verderane"
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| By: Chris Jacksonville,FL |
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"Just a quick note to let you guys know how much I appreciate the people at your dealership. I am treated very well by the staff --- almost as if I were a new customer looking to buy. At the Baymeadows store, Danny Hunt and Shawn Okonski at parts know me by name and have been truly helpful both in their service and their advice. Danny even walked me outside once to show me how a part would look and function on my bike.
Bob K., Doon and all the other service writers are excellent. The bike is ready when promised and for the price quoted.
It is a very different experience to be welcome in as if I were an honored guest. I appreciate the effort from Adamec. Great people with a really great attitude!"
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| By: George Jacksonville,FL |
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"I had to write this review to give Shawn O. a big 2 thumbs up. I came in Monday at 4:15 looking for a last minute birthday gift for my husband (His b-day was on Tues). Shawn looked up part found that it was available in Fl somewhere. He remained on the line with other store to make sure it was painted correctly. Asked that it be shipped that day if possible. I returned on Tuesday, not only amazingly was the part in but he had it wrapped. I don't get mushy or speechless often. But there I stood... I wholeheartly appreciated that SUPERIOR Customer Service. Big thanks to Shawn and staff for making this b-day special for my husband. Sonya J."
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| By: sonya orange park,FL |
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"When it comes to "Great service, sales, part needs, retail personel & overall "Customer Service", I'm, "ADAMANT about ADAMEC". THANK'S for putting customers "First". Bob"
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| By: Robert P. Jacksonville,FL |
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"I am 36 yrs old and have owned motorcycles of all sorts since the age of 6 totalling around 14 bikes. This was my first Harley and my first New bike purchase. The level of professionalism I experienced from the rental process with Fernando to figure out what I wanted down to the decision making process progressed flawlessly. No pressure was ever applied, they went over an above the call of duty to make sure I was totally satisfied before during and after the purchase of my new 2009 Customized Fatboy. I was looking for a certain look and they had a Fatboy they had sent out to get customized sitting on the showroom floor that had 90% of what I was looking for already done. Can you say fate? John in performance/chrome, Jordan in parts and Jen in motor clothes have been a wealth of knowledge and extremely helpful with all my after purchase needs!! I've been in sales and sales management for most of my adult life and I can say Adamec's has built a world class team!! I look forward to the introduction of the Screaminig Eagle Street Glide so I can do it all again! Thanks All!!"
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| By: Ronnie Jacksonville,FL |
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"Your new leadership team should be commended for a major and very positive turnoround in customer focus and satisfaction. The new culture that I experienced was quite amazing based on an earlier view I had dating back a few years. It is obvious that your new CEO/owner clearly recognized the need to create a new and very positve culture that rings true throughout the organization. I'm sure a lot of hard work went into making this change and your organization should be proud of what they have been able to accomplish."
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| By: Karl Jacksonville,FL |
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"We are thrilled with our new bike! The whole experience was great! The great care to replace some items is appreciated. Thanks Missy for the great merchandise that fill our home with a great warmth of freedom!"
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| By: Bonnie & David Jacksonville,FL |
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"I just wanted to thank you guys for saving my weekend last Friday. Please thank Robert Meeker for the quick fix. I'll be seeing you soon for the 30K tune up."
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| By: Mike Jacksonville,FL |
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"I haven’t purchased a Harley in thirty years but have been riding other brands through that time. Friends convinced me to give Harley a try again and I was impressed. Everyone at Adamec Harley-Davidson of Orange Park that I met was informative, courteous and professional. My sales person, Rich Gillespie took his time, gave us everything we needed to make a decision and ensured our experience was the best we have ever had. "
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| By: Jim ,XX |
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"...from the minute I arrived at Adamec Harley-Davidson at Baymeadows, they were nothing short of spectacular. Bob in Service, Bruce in Sales (Manager), everyone reached out and did everything possible to make my experience special."
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| By: Patrick Kingsland,GA |
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"I just wanted to mention that Ken Alltop went out of his way to fulfill my requests and desires. The entire staff were courteous and professional and met all my needs. I thank them all for making my experience an enjoyable one."
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| By: Joseph Jacksonville,FL |
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"My husband and myself really love our Ultra Classic and have found a new extended family at Adamec Harley-Davidson!"
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| By: Brenda Jacksonville,FL |
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"Adamec H-D (Baymeadows) went above standards in my book! The salesperson, Fernando, was awesome! I would buy there again in a N.Y. minute!"
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| By: Harry Fernandina Beach,FL |
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"I want to thank all at Adamec H-D at Regency for their professional service. Everyone from the store manager down were a big help in my selection of bike, accessories and especially please to purchase. Bruce, Greg, Brad, etc.. all deserve kudos and my thanks. Note - I found the same professional attitude and friendly service at the Adamec on Baymeadows. Must be one heck of a dealership."
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| By: Corky Jacksonville,FL |
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"The dealership personnel greet you like you are one of the family. They are always very helpful."
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| By: Wayne Jacksonville,FL |
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"I was able to work out through e-mail and phone from 500 miles away. This Harley-Davidson was the best thing for me, only because my sales person cared about what he does. He helped out better than any sales person I have seen. Thanks!"
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| By: Nick Key West,FL |
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"Rich Gillespie provided exceptional service. New Road Glide is exceptional..."
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| By: Barry Jacksonville,FL |
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"I will return to the salesman...he changed store to Baymeadows. I will be returning to Wayne Rex. Long story short, I started window shopping in January - went to a few dealerships, talked to sales people, when they found out I was not ready until March to buy, they would hand me a business card and told me to give them a call. Wayne talked to me for atleast 20 minutes and then got my e-mail and kept in touch until I was ready and got me a great deal. So I took my best friend there a week later and he bought a bike too. Also, the other day Wayne left a message and my machine said he changed stores and to stop by and hang with him. Wayne is the best salesman I've met and I plan on upgrading to the Street Bob."
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| By: John Jacksonville,FL |
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"When I took my FLH Classic in for service, I started talking with a salesman and before you knew it, I was the proud owner of a new Crossbones. Everyone was so nice and helpful and the deal was easy. Since making the deal and the following service actions, not to mention the customer service follow-ups. I would have to say this is one of the best (if not THE best) dealers in the country...Adamec's is GREAT!"
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| By: David Middleburg,FL |
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"Steve Taylor (GM) and his staff are exceptional! Keep up the great work...The OP dealership is like family. I stop by often and always feel that I am very welcome. Service, Parts, Sales and Clothing Sales folks are wonderful. I can talk and ask questions any time. Because of this, I have all work performed and purchase from Adamec H-D! I would rather wait for an item then purchase somewhere else. From the GM to the porters - Thank you! p.s. 3 of my office workers have now purchased H-D's from OP."
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| By: Scott Orange Park,FL |
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"I'm on my 3rd bike From Adamec and I would not go anywhere else for purchase or service. These guys have treated me as a valuable customer and I always leave the dealership feeling like I received what I paid for or more. They are never to busy to look at my bike and help with little problems or advise on upgrades. "
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| By: Anonymous Jacksonville,FL |
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"...I want to commend you and your team for your continued support of so many charities in Jacksonville. I see evidence of it across the entire city from underprivileged children to our men in blue. There are so many people and organizations that benefit from your partnership. As the weather evolves to delightful spring days ahead, may your dealership continue to prosper. I believe in my heart that all who stop and trade with you will experience from Adamec Harley-Davidson what we have above, and for that, longstanding relationships will be formed. Who could ask for a better blessing! Warmest regards..."
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| By: Mike Jacksonville,FL |
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"I recently submitted a complaint on the Haley Davidson website about 3 incidents I experencied after I purchesed my wife's 2008 Fat Boy, instead of complaining about each incident seperately, the last incident I become flustrated and made all the complaints in one, I now apologize for the remarks I make, Steve Barger the service manager at Adamec Harley Davidson on Atlantic returned my calls immediately and made all the adjustments on my '08 Fat Boy and made sure it was perfect when my wife picked up from the service department, they are really fine people and a family oriented business that really cares about the customer, Greg the salesman that sold me my bike was the best, even after I posted the negitave email they treated us like we were their only customer, I really appreciate the kindness they showed us, they even give us a gift card for the inconvenience, I will for sure purchase my next Harley from Adamec Harley Davidson. "
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| By: Robert Jacksonville ,FL |
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"I went to Adamec of Orange Park with my wife to meet up with a friend and to go for a Saturday ride after eating a hot dog or two and a quick trip through the accessories to window shop. I was riding an '07 FXDC that my wife didn't particularly care for the ride of. While there, Rob approached me and simply asked, if I had my choice of any bike in the dealership, which one would I like. Thinking of my wife's complaints of a sore butt after a short ride, I jokingly said "Oh, I'd HAVE to have an Ultra for my next bike." He then worked his magic with some numbers and the end result being my wife and I riding home on the most beautiful '07 FLHTCU that I had ever seen. The previous owner apparently bought it, brought it home, parked it in his garage, and put every optional accessory he could on it before trading it in! The service department even did a 5000-mile service for me on the house! Accessories fixed me up with a couple of t-shirts and some cleaning products. And then AFTER I left for home, I noticed the high beam was not working and took it back and they changed the bulb for me - no charge!
I had dealt with Adamec HD back in the 80's when I used to have an 80 Sportster and an 81 Superglide FXE. I wasn't impressed with the customer service back then. It's a completely different story now! These guys are the TOPS!
I can see a great owner/dealer relationship here.
Thanks guys. Oh...and I did have a hot dog."
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| By: Jim Jacksonville,FL |
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"I traded in my 98 Sportsters, which had been in an accident, for a 95 Road King. A recent divorce left my credit and finances in less-than-perfect condition, but your sales team and finance department was fantastic in working with me and providing me with options to get me back on the road. Your outstanding service ensures that I will return to Adamec in the future."
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| By: John Jacksonville,FL |
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"This is my 3rd bike I have purchased from The Orange Park Adamec Dealership.
Every department is perfection at it's finest.
Special thanks to thier sales manager Steve White on my last purchase.
They have a customer for life.I wouldn't consider going any where but Orange Park Adamec Harley Davidson.
Thank you.
Renee"
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| By: Renee Jacksonville,FL |
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"Thanks for all the great help. I know how good experiences go without recognition so I just wanted to follow up about my recent visits to Adamec HD.
Carol and Michelle are GREAT people to deal with. They both were super helpful and patient with me while I was shopping for a new helmet.
Dave and Buddy in the parts department were also great to talk with and professionally handled all of my requests for the parts I needed.
Overall my experience with Adamec HD has made me feel like an appreciated customer which will bring me back in the future. "
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| By: Don Keystone Heights,FL |
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"Today I wanted to get some information about my bike. I spoke to the parts dept they explained as best they could
but could not do so complety. The parts associate lead me to the service dept,where all my questions were ansered. While we were talking the service person saw a problem and corrected it on the spot. I asked what I owed and the reply was dont worry about it. Customer service is what Harley Davidson is all about. Doing the little things is what brings us all back to Ademec on a constant basis. Thank you so verry much for your wonderful staff. Keep up the good work.
John
Jacksonvill FL. "
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| By: John Jacksonville,FL |
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"This is my 1st Harley and I'm satisfied, the service was great, I was not pressured to buy, but when you buy an Harley Davidson the pressure is on you to Ride, thanks Adamec"
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| By: Les st marys,GA |
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"Great staff, very helpful and easy going. A great place to buy a bike. "
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| By: Timothy ,FL |
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"Just had to comment on the Orange Park store, I have had exceptionally good service from the sales to the parts, to especially the service dept. You have a very good team there, I couldn't imagine buying a bike anywhere else. y'all are always friendly and helpful, keep it up, thanks again."
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| By: Harry Jacksonville / Mandarin,FL |
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"I just want to give a very special thanks to Damon and Josh for the sales deal they gave me !! I LOVE THE BIKE !! it was my first HARLEY ! THANKS AGAIN GUYS !! Martin Miller"
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| By: Martin jackson,GA |
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"Just wanted to say thanks to the guys in parts at the Baymeadows shop. I was looking for a windshield for my 05 Deluxe and they took the time to show me a few and let me sit on the bikes with the windshields. It was a big help.
Thanks again."
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| By: steve jacksonville,FL |
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"It was an extreme pleasure to deal with Bob Shimp. He identified what I wanted and what I could afford. Tony was as up front and friendly as he did the paperwork and financing. I am a very happy and excited first time Harley owner. I want to thank all of the staff who made us feel welcome and as family. And on the 105th Anniversary of HD. I love my Harley and can't wait for the rides and events to come.
Thank you, Bob, Tony and everyone at Regency HD.
Rich Mastriano"
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| By: Rich Jacksonville,FL |
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"Purchased a 2008 Softail Custom "Oh how sweet it is" in mid July. After the first week of riding it began to act funny and want to stall out when I stopped. Was riding toward Regency when it began to happen again. Pulled into the shop and was not only taken care of immediately, but after trouble shooting the part I needed wasn't in stock.........or was it. Now I have one of the only dark pearl blue 105th anniversary bikes on the road (parts removed right off a show room bike). Thanks for going the extra mile and making sure I could get back to Georgia the same day. By the way did I mention the great sales and parts people they have there too. Was treated like part of a family from the minute I walked in, to everytime I stop by to get a new sparkly chrome piece for my ride. I'm in need of my 1000 mile check up but it has been raining.....I will see you very soon.
Pat Delly 2008 FXSTC (Extra Customized 105th Anniversary) "
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| By: Pat Kingsland,GA |
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"This by far was the best buying experience we have ever experienced.The Orange Park store to us is the friendliest.
Our salesman ( REX ) Was very knowledgeable,this man loves Harley Davidson with a passion. We could tell he truley cared about our needs.A very genuine person.
Bernie was pleasure and very helpful.Jon in service is a gem.Dave in parts was a world of information.
We couldn't recommend more highly the Orange Park location.
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| By: Anonymous ,XX |
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"I dropped my bike off on Monday 8/14/8 to have the 10m mile service and a couple of other small things to be taken care of. I was greeted promptly at 8:ooam and was called @ 4:00 the same day to pick it up.
Bob in the service area was very helpful and had the experience to tell me what was actually wrong with my scoot.I was impressed to say the least, especially since my poor prior dealings with your southern competitor.
Bob is a great guy and very knowledgeable.
Scott Shee"
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| By: Scott Jacksonville,FL |
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"Excellent Employees. Always eager to help. Always have a smile when I come in. God Bless Y'all!!!"
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| By: Anonymous Jacksonville,FL |
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"I recently purchased a 2008 FXDL Low Rider. Jenny, my sales person, made the whole buying experience comfortable & pleasant. Bernie answered all my questions concerning finance/nsurance and had all the paperwork ready. Michelle cheerfully & professionally handled my special order for a pair of riding boots (I wear a size 7!) It started to rain that day, so they put the bike on a trailer and delivered it to my house at no charge so I wouldn't have to ride it in the rain. This is my third purchase from Adamec's (2 @ Orange Park, 1 @ Baymeadows). Need I say more?
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| By: Walter Jacksonville,FL |
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"Love everything about Adamec.
My salesman. Rex is just the sweetest man.
I'll reccomend him to all my friends."
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| By: renee jacksonville,FL |
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"What can I say Adamec Rocks. I ride a '07 WideGlide purchase from Orange Park. My girl just came off a '04 Fatboy we bought used from Baymeadows and now she is on her brand new 2008 Deluxe. A bike she only dreamed of. With the help of our great salesman Tim Robbins and the finance knowledge of Steve White, they worked us a deal we could not pass up. Everything went smooth getting the most for our trade and like I said a sweet deal on a new ride. Also would like to thank John Fritz for helping us pick out the perfect accessories to make that new bike just that much better. This was our third purchase from Adamec H-D and would not go anyone else. "
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| By: Tomas Jacksonville,FL |
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"Bill, Was my sales man He did a great job. He went out of his way to help me and made me and my wife feel comfortable and welcome. He even remembered us two weeks later when we came back to pick up a helmet.the picture ya'll sent of my bike was a very nice touch. thanks, Bill, and all the other staff"
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| By: David Starke,FL |
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"I had a wonderful experience with the purchase of a 2008 dyna super glide and my salesman bob shimp was awesome,he listened to what I wanted and did not try to push off something I didn't want or would of been happy with.I love my bike,your parts department was awesome also.your shop was nothing short of outstanding.I will recommend you guys forever, your entire staff was awesome(including the girls)who helped me look for my gear.Thanks again. Louis ortiz"
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| By: Anonymous jacksonville ,FL |
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"Mr. Adamec,
A quick note to say how very satisfied I am with your Orange Park dealer location. Special appreciation goes to the service, parts, and clothing departments. Further I would like to thank Rick (GM), Rick (Serv. Mgn.), Don (Sen. Serv. Tech.), Jon (Sevr. Adv.), Jennifer (Serv. Adv.), Wayne ( Makes it look good), Buddy (Serv Mgn.), Dave, Brian, and Rick (Serv. Counter), and Toni and crew (Gen. Merch. / clothing). You have a wonderful dealership with great folks that really care. Thanks to them and you for serving the needs of H. D. folks in our area.
R. Best"
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| By: Robert Jacksonville,FL |
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"Adamec's is absolutely a great dealership in every respect! It starts with their sales staff, parts staff and service department and goes all of the way to their managers. Their involvement with JAXHOG goes beyond the traditional dealer/HOG relationship and should be used as an example for all HD dealerships. I consider their stores all to be my second home."
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| By: Lincoln Atlantic Beach,FL |
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"A SPECIAL THANK YOU TO TONI KNEILING!
I REALLY APPRECIATE YOUR ASSISTANCE WITH WOMEN'S HELMETS. BECAUSE OF YOUR DEDICATED CUSTOMER SERVICE, I'LL CONTINUE TO RETURN TO ADAMEC. THANKS AGAIN! TERESA
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| By: Anonymous St. George,GA |
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"My thanks to Charlie for the great job he did in fixing my leak. He completed the work sooner than expected."
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| By: Joseph (Chris) Middleburg,FL |
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"While on Vaction I enjoy finding local Harley Shops and just look around. While in Jacsonville I stopped by your shop and was very impressed with service my wife and I recieved. Our salesman was Mat (I think! He has flame tats on arm)I have been looking for a bottle holder for my Ultra Classic and never had any dealer I visted offered to put it on a bike and go the extra mile for us like Mat did. I only wish we had a dealer like you in Kansas, Thank's for making our vaction more enjoyable.
Crazy Dave "
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| By: Crazy Dave Bonner Springs,KS |
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"Mr. Rick Liberto has gone above and beyond the call of duty to make sure my Road King was serviced and taken care of in a very timely manner..
Many times there was no time to alert Mr. Liberto that we were coming in for the 1000, and 5000 mile service..
Rick was always accomodating and very resourceful to get me and my baby in and out so we could go ride...
Rick's professionalism is truly above and beyond the call of duty in my humble opinion..
Thank you
William Dickinson"
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| By: William Orange Park,FL |
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"Miss Jennifer who works in the service dept. sure is friendly and helps me to get my bike in and out quickly,even with no notice of service. Sometimes there is no forewarning and she handles this in stride and always with a smile. Jennifer also makes sure that I am satisfied with the service.
Thank you Jennifer.
William Dickinson"
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| By: William Orange Park,FL |
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"I recently purchased an '08 1200 Roadster. It had a minor scratch on the debry cover and some residue on the rear wheel. My salesman, Gabriel, had these 2 small discrepancies fixed/replaced and had the whole bike re-washed prior to delivery. He made sure I was completely satisfied with my purchase. Thank you."
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| By: Walter Jacksonville,ID |
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"I called from Guantanamo Bay, Cuba with a question about how to remove the knob on the trip meter of my 1991 FXSTC.
The first lady i spoke to was very helpful and courteous, (sorry i dont remember her name) she put me in contact with Bob who was most helful answering my questions and very courteous as well. I plan to come to your store on my next trip to Jax as a result of my experience with both of these people. Feel free to contact me at the email listed above, Sincerely, Christopher"
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| By: christopher guantanamo bay cuba,FL |
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"You have a truly great dealership, I love riding up there to shop and visit."
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| By: JustBob Lake City,FL |
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"I just purchased my very first Harley Davidson. An 08 FXD Dyna Super Glide. Thank You all for the friendly atmosphere and help in my purchase of the FXD, the add on extras I wanted, and riding merchandise. Greatly appreciated."
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| By: Guy Jacksonville,FL |
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"I really enjoyed the freindly service I received, as well as the great atmosphere at both stores. Keep up the great work! "
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| By: Roger Homosassa Springs,FL |
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"I was visiting from Virginia for bike week when I had a problem with my 2006 FLSTCI and needed service. It was Sunday morning and I saw an add saying you were open on Sunday so I called. The service department told me to come in and they would take care of me. When I got there I could not have had any better sevice, took the bike right in and got me going again (even washed it for me). I was so happy with my visit that my next Harley will be purchased from Adamec Harley-Davidson. (I come to Jacksonville several times a year for my job)."
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| By: James Norfolk,VA |
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"Thanks for a very pleasant shopping experience! Special thanks to Danny Hunt for all of his good help in finding the accessories I wanted. As a new Harley owner, I am much appreciative of the pleasant reception & able assistance I got from Danny. He found everything I needed and then some. Installation went without a hitch! Count on me as being a regular customer."
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| By: Tom Jacksonville,FL |
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"I JUST GOT A 2007 FLSTN I LIKE IT.I HAVE A 1996 FLSTN A 1998 FLSTS,THIS 2007 IS THE FIRST BIKE I HAVE GOT FROM YALL BUT I WILL GET MY WIFE A NEW ONE REAL SOON.I HAVE WENT TO HARLEY SHOP ALL OVER THE USA.YALL ARE NUMBER ONE THAT IS THE BOTTOM LINE. THANKS TERRY"
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| By: TERRY JACKSONVILLE,ID |
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"I wanted to take a moment to Thank John and all of the guys in the parts department at Orange Park. Over the last couple of years I have purchased a variety of parts for my 03 Roadking, and most recently a single kendon trailer. The guys are the best and make each trip to the dealership enjoyable.
Sincerely
Chris O"Renick"
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| By: Chris Jacksonville,FL |
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| By: Michael JACKSONVILLE,FL |
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"I just bought my first bike yesterday from the Orange Park location and from the moment I inquired online it was an awesome experience. Bill McKee in sales was very helpful and understanding with a "newbie" like me. He helped me every step of the way to find the right bike for me. The finance department was fabulous in explaining how everything would work and making me feel at ease. Carol, in the accessories department, was top notch as well and helped me with all my gear. This was a super fun experience and I truly felt like every employee I came into contact with cared about my experience there. I'm hooked and can't wait to tell everyone I know how awesome you all are! Happiest wad of cash I ever spent! Thanks you guys!
Carla"
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| By: Carla Jacksonville,FL |
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"Bought first American Bike from this dealer. A-1 service. Easy Transaction. No Haggling. Nice merchandise Department. Straight Shooters"
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| By: Richard Green Cove Springs,FL |
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"I wish I could a new bike everday from you folks...great experiense!!
Too bad your rating system doesn't go any higher...5 is not enough.
Great job guys!!!"
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| By: carlton jacksonville,FL |
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"I just wanted to drop by and say what a great experience i had at your dealership a few weeks ago. i was greeted right away by one of your young ladies and felt very welcome. i only came in to get information on an exhaust system for my sportster and ended up buying everything i needed from a gentlemen named Justin in your Parts Department. He explained to me everything in detail that i would need to stay in my price range and still get the true "Harley" sound. Even though its kind of a long drive from Geargia to Orange Park, I will always take the trip to your dealership and recommend it to my friends. Thanks again."
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| By: Scott waycross,GA |
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"Tony and Jennifer were a true pleasure to deal with. I had heard some negative comments about Adamec but I decided to judge for myself. Glad I did. Everyone went out of their way to ensure a great experience. Tony listened to what I wanted. Helped me find just the right bike that fit me and looked good on me. A 2005 Road King now sits in MY garage. Jennifer handled the merchandise end of it and took care of those needs with a smile and a pleasant attitude. Rest assured, I will be back again and again. Thanks for making a long time dream a reality. Please pass my comments along to both of them.
John Buckley
Jacksonville, FL"
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| By: John Jacksonville,FL |
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"Steve White (Orange Park) was absolutely super! He answered every question and then some. We purchased a 2003
FXD and couldn't be happier...well, I could but that Softail Deluxe will have to wait. Tim"
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| By: Tim Jacksonville,FL |
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"My husband and brother-in-law purchased Harley-Davidson Road Kings this past January and we have received nothing but the best customer service from every employee there. And Toni the merchandise manager is wonderful. She helped me with a specific problem regarding a helmet and went above and beyond to resolve my issue. Whenever we come to the store, she always has a smile on her face and remembers me. She and the other employees go the extra mile to make us feel like part of the Harley-Davidson family. Because of Adamec's customer service, my sister-in-law and I are planning on purchasing two more Harleys within the next two or three years. Kudos to all who work there."
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| By: Carleen Middleburg,FL |
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"It's nice to have sales, parts, and service people find time to help- even after the bike is bought."
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| By: Barry Jacksonville,FL |
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